Volume 3 Issue 2 | 2026 | View PDF
Paper Id: IJMSM-V3I2P121
doi: 10.64137/30485037/V3I2P121

The Moderating Role of Technology Acceptance on the Relationship Between Smart TPS Pillars and Logistics Performance: A Case Study of Uratex Cebu

Evangeline Ypil Lopera

Citation:
Evangeline Ypil Lopera, "The Moderating Role of Technology Acceptance on the Relationship Between Smart TPS Pillars and Logistics Performance: A Case Study of Uratex Cebu" International Journal of Multidisciplinary on Science and Management, Vol. 3, No. 2, pp. 179-192, 2026.

Abstract:
This study explores how Uratex Cebu has adapted to five years of Internet of Things (IoT) integration within the Toyota Production System (TPS). As organizations mature, they often face a “performance plateau,” where technical gains stabilize, and further improvements become harder to achieve. To understand this challenge, the research examines how the TPS pillars of Smart Just-in-Time (JIT) and Smart Jidoka relate to employees’ perceptions of logistics performance. A cross-sectional design was used, drawing on multiple sources of data and responses from 134 employees with at least five years of tenure ensuring that insights reflect stabilized, long-term experiences rather than short-term novelty. Findings suggest that while IoT infrastructure sets the foundation for efficiency, employee acceptance of technology measured through Perceived Usefulness (PU) and Perceived Ease of Use (PEOU) plays a decisive role in sustaining progress.In particular, human alignment with digital tools helps prevent “Digital Muda,” or inefficiencies that arise when systems are bypassed. The study closes by proposing a diagnostic framework for re-synchronizing people and technology, offering practical guidance for organizations moving toward the human-centered vision of Industry 5.0.

Keywords: Digital Lean, Industry 5.0, Internet of Things, Logistics Performance,Technology Acceptance Model, Toyota Production System.

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